Contact Premium Health Japan
We're happy to help with anything matcha-related — whether you're a home tea drinker, a café, a retailer, or a brand planning your own range. Our team is based in Japan and works in both English and Japanese.
For retail customers
Questions about a specific matcha, brewing tips, order tracking, shipping, or returns. Email us or use the form below — we usually reply within 1–2 business days, Japan time.
Order or delivery question? Most answers — tracking, shipping rates, and our returns policy — are on our shipping & returns page.
Send us a messageFor wholesale, café supply & OEM
We supply cafés, tea bars, wellness brands, and specialty retailers in over 35 countries. Start with our wholesale overview or our private-label service — or send us a message directly with your country, business name, and what you're looking to source.
Wholesale orders ship from Japan with shipping quoted per invoice. Customs and duty fees are the buyer's responsibility.
Email us directly
The easiest way to reach us is by email:
We aim to reply within 1–2 business days (Japan time, Monday to Friday).
Send us a message
The more detail you can share, the faster we can help. If you're enquiring about wholesale, please include your country, business name, and what you'd like to source. For existing orders, include your order number.
Where we are
Head office - Kaizuka, Osaka
Premium Health Japan Co., Ltd., trading as Uji Matcha Tea. Email is the fastest way to reach us.
Australian warehouse - Melbourne
Australian and New Zealand retail orders ship from here.
Retail orders ship from the nearest hub. Retail orders for the USA ship from our US fulfillment partner, and EU retail orders ship from our partner warehouse in Austria. Wholesale and OEM orders always ship from Japan.
Company Details
Trading name (Japan): 株式会社プレミアムヘルスジャパン
English name: Premium Health Japan Co., Ltd.
Registered office: Tokyo, Japan
Operational head office: Osaka, Japan (see map above)
Corporate Registration No.: 5011101098174
EU VAT: 47981757123
UK VAT: GB502274233
FDA Food Facility Registration No.: 16217626914
We are a Japan-based company specialising in authentic Uji matcha and Japanese tea tools, supplying customers and businesses worldwide.